Challenge: Business Development Team with total reliance on direct selling. The approach lacked scalability in the new target markets.
Solution: Strategy combining targeted digital campaigns, thought leadership content, and refined customer engagement techniques.
Result: Major increase in qualified leads, allowing them to focus on high value prospects. The business reforecast its sales and profit projections twice within the year.
Challenge: M&A Integration
Solution: Clear strategy development involving all stakeholders and providing consistent communication, training programs and leadership alignment to drive cultural cohesion.
Result: Strategic alignment of the businesses resilience and a deep commitment to change management in the face of ongoing challenges.
Challenge: Fragmented H&S Structure and Accountability
Solution: Development of organisation wide H&S strategy, including recruitment of the Head of H&S. Change management across the organisation, bringing together the H&S leads from across the business and developing a single high performing team.
Result: Improved business resilience, clarification of roles and responsibilities of all controlling minds. Improved accident and incident reporting rates, improved KPI’s and reporting.
Challenge: IT Platform Change
Solution: Working with IT, department heads, and end-users to develop a phased implementation strategy. Including data migration, system testing, and training programs to upskill teams in Microsoft 365 tools.
Result: Delivered on schedule with minimal disruption, ensuring business continuity. Post-implementation, increased efficiency in document management,communication and teamwork.